About Us

About Egis

Since the inception of our company, we’ve focused on making our knowledge and experience available to both operators and consumers alike in order to successfully offer mediation across iGaming-related disputes. Committed to hearing both sides of any argument and offering advice predicated on the principles of fairness, Egis assures that every dispute is appropriately addressed.

Our teams strive to offer level insight that serves to sufficiently de-escalate tensions when internal dispute resolution systems fail to adequately address the nature of the complaint in question. Operating in accordance with the best-practice principles applied industry-wide, Egis offers customers the peace of mind of knowing that they’ll always receive unbiased rulings that are based on the validity and accuracy of each individual claim.

The Values That Define Us

At Egis, we believe the way we approach mediation is just as the process itself. That’s why we embody a number of core values throughout each and every one of our service interactions.

Expediency

Believing that no party wants to spend weeks awaiting a ruling, Egis strives to deliver prompt mediation that quickly addresses each of the complaints that come our way.

Consistency

With a wealth of experience in the field, our mediators assure that consumers and operators alike will always know that they’re receiving the highest standards of service.

Ethics

Representing the highest standard of professionalism, we ensure that every individual that approaches us for support receives our full appreciation, attention and care.

Integrity

Dedicated in being clear and unequivocal about our policies, operating procedures and standards, Egis’ philosophy of brings forth integrity and transparency to make sure no party feels wronged or neglected.

Clarity

Widely experienced in the Gaming and iGaming industry, our mediators are capable of outlining all of the factors that result in our final assessments and rulings.

Independence

Egis believes in equality and fairness. Aligning our efforts to these guiding principles ensures that we’re consistently in a position to offer best-practice advice and support.

Impartial And Unbiased

Offering exemplary arbitration consultancy services necessitates that the teams in question consider all of the pertinent details of every case. Committed to remaining impartial in everything that we do, Egis applies our integrity and focus in order to more incisively get to the root of every dispute and uncover the most efficient steps towards resolution. By taking the time and care to hear both sides of any argument, our even-handed approaches ensure resolutions that are satisfactory and fair to all parties.