From poker to online casino games, Egis works alongside both consumers and operators to resolve disputes related to fairness across all iGaming activities.
When there is a disagreement or inconsistency in payout by operators, our teams work to identify the source of the discrepancy and advise the best path towards de-escalation.
Working to assess the validity and accuracy of claimed mistakes at the time a wager was struck, Egis strives to streamline the resolution of the disputed bets.
Through industry-specific consultancy services aligned with the unique facts and evidence of each distinctive case, Egis is able to inform the proper dispute resolution strategies that ensure that any conflict is resolved appropriately and to the fullest satisfaction of each of our clients. Our team strives to not only offer the pertinent advice that de-escalates tensions between parties but also advise in the implementation of procedures that are less likely to result in disputes.
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