Settling Common Disputes

Game Fairness

From poker to online casino games, Egis works alongside both consumers and operators to resolve disputes related to fairness across all iGaming activities.

Payout Discrepancies

When there is a disagreement or inconsistency in payout by operators, our teams work to identify the source of the discrepancy and advise the best path towards de-escalation.

Pricing Errors

Working to assess the validity and accuracy of claimed mistakes at the time a wager was struck, Egis strives to streamline the resolution of the disputed bets.

Considering Every Detail

Through industry-specific consultancy services aligned with the unique facts and evidence of each distinctive case, Egis is able to inform the proper dispute resolution strategies that ensure that any conflict is resolved appropriately and to the fullest satisfaction of each of our clients. Our team strives to not only offer the pertinent advice that de-escalates tensions between parties but also advise in the implementation of procedures that are less likely to result in disputes.

About Us

What We Bring To The Table:

Experienced arbitrators that bring unparalleled knowledge to every case
Specific advice and recommendations tailored uniquely to the iGaming industry
Impartial guidance that works to find fair solutions for all parties
Thorough consultancy that considers each and every detail of a given case
Approaches that are unbiased and fair that strive to satisfy the needs of consumers and operators alike
A commitment to improving existing industry standards and practices

Exemplifying Excellence

Combining specialist-level knowledge of the industry with extensive experience in mediation and arbitration, Egis always does everything in our power to deliver the consultancy that is capable of bringing about satisfactory resolutions for all involved parties. Prioritising integrity and honesty at every step of the way, our teams pave the way towards equitable, fair rulings.